Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide directly to us when you submit our application form, contact us, or otherwise communicate with us. This includes your name, email address, business name, website URL, and any other information you choose to provide.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Review and respond to client applications and inquiries
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
3. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. If you would like us to delete your information, please contact us at hello@launchpadinc.ca.
4. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our site may not function properly without cookies.
5. Security
We take reasonable precautions to protect your personal information against loss, theft, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights (Canadian Residents)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@launchpadinc.ca.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@launchpadinc.ca or visit our contact page.